Privacy Policy – Max Aura Beauty

Effective Date: November 2025

Welcome to Max Aura Beauty (https://maxaurabeauty.com). Your privacy matters to us. This Policy explains how we collect, use, share, and protect your information when you browse our site, create an account, or purchase from our store.

1) Information We Collect

• Personal & Order Data: name, email, phone, billing/shipping address, order details.
• Payment Data: processed securely by our payment providers (we don’t store full card details).
• Technical Data: IP address, device & browser type, pages viewed, time on site, referral URLs.
• Communications: messages via forms, email, reviews, and support requests.
• Marketing Preferences: your opt-in choices for emails or SMS (where applicable).

2) How We Use Your Information

• Process, fulfill, and deliver orders; send confirmations and updates.
• Provide support and respond to inquiries.
• Improve our website, products, and customer experience.
• Personalize content and measure performance/analytics.
• Send offers and news when you’ve consented (you can opt out anytime).
• Detect, prevent, and investigate fraud or abuse.

3) Lawful Basis & Consent

Depending on your region, we rely on one or more of the following legal bases: performance of a contract (order fulfillment), legitimate interests (site security, analytics), compliance with legal obligations, and your consent (marketing). You may withdraw consent at any time.

4) Data Security

We use administrative, technical, and physical safeguards (including TLS encryption and vetted payment gateways) to protect your data against unauthorized access, alteration, disclosure, or destruction.

5) Cookies & Similar Technologies

We use cookies and similar tools to remember your preferences, keep items in your cart, and analyze traffic. You can disable cookies in your browser; some features may not function correctly without them.

6) Sharing & Disclosure

We do not sell or rent personal data. We share limited data with trusted providers who help us operate our store, under confidentiality agreements:

• Payment processors – to securely process payments.
• Shipping & logistics partners – to deliver orders and provide tracking.
• IT/hosting, analytics & marketing services – to run and optimize our site.
• Legal/Compliance – when required by law or to protect our rights/users.

7) Your Rights

Subject to local laws (e.g., GDPR/UK GDPR/CCPA), you may have the right to access, correct, delete, or port your data; object to or restrict processing; and withdraw consent for marketing. To exercise these rights, contact us using the details below. We’ll verify your request before acting.

8) International Transfers

Your data may be processed in countries outside your own (including the United Arab Emirates). We apply appropriate safeguards consistent with applicable laws to protect your information during such transfers.

9) Data Retention

We retain personal data only as long as necessary for the purposes above (e.g., tax/accounting and warranty obligations) or as required by law. When no longer needed, we securely delete or anonymize it.

10) Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect their data. If you believe a child has provided personal information, please contact us so we can delete it.

11) Changes to This Policy

We may update this Policy from time to time. The latest version will always be posted at this URL with an updated Effective Date.

12) Contact Us